Privacy policy
Thai Escapades
1. Who is responsible for your data?
Thai Escapades, represented by Margot HIRIART, is the data controller for the personal data collected on thaiescapades.com.
- Business name: Thai Escapades, a sole proprietorship (French micro-entreprise) registered in France, SIRET 845 173 426
- Address: 40, Goxaineko Bidea 64310 Sare – France
- Contact for any question about your data: contact@thaiescapades.com
2. What data do we collect, and why?
We only collect what is useful to answer your request. Optional fields are marked as such in our forms.
Where | Data collected | Why |
|---|---|---|
Quote request form | First name, email address, number of travellers, any mobility-related needs and details you provide, preferred travel period, type of trip, destination, activity ideas | To answer your request and offer you a first personalised quote |
Practical guide download | Email address | To send you the practical guide by email |
Direct contact (email, WhatsApp, social media) | Your contact details and the content of your messages | To answer your questions |
Browsing the site | IP address, pages viewed, device type, cookies | To run the site and, if you agree, measure its audience |
3. On what legal basis?
In most cases, it is your consent. You remain free to withdraw it at any time.
- Quote form: your consent, given by ticking a box before sending.
- Reduced-mobility needs: when you tell us about this need, it is health data, known as « sensitive » data. We process it only with your explicit consent, solely to build a trip adapted to you.
- Practical guide: your consent, when you enter your email address to receive it.
- Direct contact: your request, and our legitimate interest in answering it.
- Non-essential cookies: your consent, collected through the site’s banner.
4. Who receives your data?
Your requests are read by Margot only. We do not sell or pass on your data to third parties.
- IONOS, the site’s hosting provider [entity and server location to be confirmed].
- Brevo, a French company, which sends the site’s emails [to be confirmed once the tool is set up].
- The provider in charge of the site’s technical maintenance CS Com’Digital : occasional access, bound by confidentiality.
- The providers of your trip (hotels, transport, activities): only after you agree, and only the information needed for your booking.
5. How long do we keep your data?
We only keep your data for as long as necessary, depending on its nature.
Data | Retention period |
|---|---|
Quote request with no follow-up | 12 months after the last exchange, then deleted |
Details about reduced mobility | Deleted once your request has been handled, and at the latest 12 months after the last exchange |
Data from a booked trip | Duration of the relationship, then the legal retention periods [to be specified] |
Email address for the practical guide | 3 years after the last contact, or until you unsubscribe |
Cookies | 13 months maximum |
6. Cookies and trackers
The site uses cookies that are strictly necessary for it to work. Others are only placed with your consent, which you can change at any time using the « Manage consent » button at the bottom of the page.
The cookies we use are listed in our cookie policy.
The site’s fonts are hosted on our own server or already present on your device: no data is sent to Google when they load.
7. Your rights
At any time, you can ask for access to your data, ask us to correct or delete it, restrict its use, object to it, receive it in a readable format, or withdraw your consent.
To exercise these rights, write to us at contact@thaiescapades.com. We reply within one month, and may ask for proof of identity if in doubt.
If you believe your rights are not being respected, you can lodge a complaint with the CNIL, the French data protection authority (cnil.fr), or with the data protection authority of your country of residence.
8. Security and access from abroad
The site runs on HTTPS, access to data is limited to the people who need it, and the site’s emails go through a secure sending service.
9. Updates to this policy
This policy may change, for example if we add a new tool. The version in force is always the one published on this page.
Last updated: October 2026.